??? black or green screens

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downloaded new version of adobe reader 10.1.4, did not delete old version before installing

adobe suggests plug in may have been lost when deleted old version

 

re installed new version still seeing black or green screens when should see pdf document.

 

 

suggestions!!

hi snewwzzin,

 

asyou have had other version(s) of reader installed, may idea removing them before doing above. can use tool:

 

http://labs.adobe.com/downloads/acrobatcleaner.html

 

it remove previous version , try installing new version of reader

 

hope helps

 

~ pranav jain



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