Problems installing Illustrator CS6 on OSX 10.8
every time try install illustrator cs6 on 2009 17" macbook pro, installation gets around 85% or , jumps straight 99% , fails. i've noticed disk image diappearing form desktop , failing. photoshop, indesign, etc. installing without problems. error message i'm getting:
exit code: 7
please see specific errors , warnings below troubleshooting. example, error: df006, df016 ... warning: ds013, dw016 ...
-------------------------------------- summary --------------------------------------
- 0 fatal error(s), 11 error(s), 6 warning(s)
warning: ds013: payload {298cf0b0-8b47-46df-b726-8e4bfad5432e} adobehelp 1.0.0.0 installed , session payload {aa0d312f-1570-4e7e-9a7d-e191e0090fec} adobehelp 4.0.0.0 has no upgrade/conflict relationship it.
warning: ds013: checking payloads upgrade/conflict relationships : failed code 1
warning: dw016: note: cannot set action payload {0256558f-a0ff-4fcf-99c2-96d2ee3201d9} suite shared configuration cs6 3.0.0.0 upgraded payload {c346bbcf-a687-4500-bb19-ee9c2d6ff284} suite shared configuration cs6 3.0.0.0
warning: dw016: note: cannot set action payload {0256558f-a0ff-4fcf-99c2-96d2ee3201d9} suite shared configuration cs6 3.0.0.0 upgraded payload {c346bbcf-a687-4500-bb19-ee9c2d6ff284} suite shared configuration cs6 3.0.0.0
warning: dw016: note: cannot set action payload {0256558f-a0ff-4fcf-99c2-96d2ee3201d9} suite shared configuration cs6 3.0.0.0 upgraded payload {c346bbcf-a687-4500-bb19-ee9c2d6ff284} suite shared configuration cs6 3.0.0.0
warning: dw016: note: cannot set action payload {0256558f-a0ff-4fcf-99c2-96d2ee3201d9} suite shared configuration cs6 3.0.0.0 upgraded payload {c346bbcf-a687-4500-bb19-ee9c2d6ff284} suite shared configuration cs6 3.0.0.0
----------- payload: {148542d8-49ca-482a-a334-1d54c5a9d53b} adobe xmp panels 4.0.0.0 -----------
error: df006: path "/library/application support/macromedia" exists , not directory, please rename or delete , retry(seq 577)
error: df016: unable create directory "/library/application support/macromedia/flashplayertrust" mode 775(seq 577)
error: df006: path "/library/application support/macromedia" exists , not directory, cannot create path "/library/application support/macromedia/flashplayertrust",please rename/delete "/library/application support/macromedia" , retry(seq 577)
error: dw063: command arkcreatedirectorycommand failed.(seq 577)
----------- payload: {aaf0d225-f129-40f2-916e-12e28dbd19ed} adobe illustrator cs6 core 16.0.0.0 -----------
error: df006: path "/library/application support/macromedia" exists , not directory, please rename or delete , retry(seq 8652)
error: df016: unable create directory "/library/application support/macromedia/flashplayertrust" mode 775(seq 8652)
error: df006: path "/library/application support/macromedia" exists , not directory, cannot create path "/library/application support/macromedia/flashplayertrust",please rename/delete "/library/application support/macromedia" , retry(seq 8652)
error: dw063: command arkcreatedirectorycommand failed.(seq 8652)
error: dw050: following payload errors found during install:
error: dw050: - adobe xmp panels: install failed
error: dw050: - adobe illustrator cs6 core_adobeillustrator16en_uslanguagepack: install failed
error: dw050: - adobe illustrator cs6 core: failed due language pack installation failure
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