Captivate 5 Not Launching

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captivate 5 installed on laptop running win vista 64 bit.   ran fine through last summer, haven't used since.  tried launch , receive "application falied initialize " error.  uninstalled/reinstalled many times, downloaded patch adobe site, etc.  nothing working.  runs fine on desktop computer.  might have suggestion of things try?  thanks.

hello,

 

when uninstalled captivate 5, did check "remove preferences" ?

 

do have other adobe product installed on computer (laptop, win vista 64bit) ?

 

did tried launch captivate 5 user account (built-in administrator) ?

 

any hardware changes on laptop since summer ?

 

thanks,

vikram



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