Unable to convert PDF to Word

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i have tried , tried convert pdf file word , keep getting error message saying "an error occured while trying access service."  paid , need file converted now.

hi maryfran246,

 

i'm terribly sorry inconvenience has caused you.

 

could try these steps alleviate access issue you're having:

 

  • choose edit > preferences (win) or adobe reader > preferences (mac)
  • click 'online services' on left-hand side
  • sign out of our adobe id , sign in.
  • try convert document again.

 

if continue have trouble, please verify can access service via web interface.  this:

 

let know if you're still having trouble , we'll try help!

 

-david



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