Unable to download Flash 11.3

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i have flash 11.2, , have been trying update 11.3 few weeks now. when click download link, shows being instantly canceled in download window. double-click entry retry , shows progress bar , seems download fine, file not appear on desktop. when try open file download window, "open" command greyed out.

 

i have tried using direct download link in installation problems faq, , had same problem. i've tried downloading other adobe trials, , have had same lack of results. i've tried downloading while no other programs open might using flash, in case messed up. no luck.

 

i did computer search see if of adobe files downloaded somewhere else, nothing came up. (and fyi, downloads other websites work fine.)

 

i use windows xp, firefox 14.0.1, , zonealarm if matters any. advice, or other reputable sites can update flash from?

download offline installer(s) http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header

 

make sure installers download completely; check file size

  • install_flash_player.exe: 9,827,016 bytes; 9,597 kb; 9.37 mb
  • install_flash_player_ax.exe: 9,231,560 bytes; 9,016 kb; 8.80 mb


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