Illustrator CS5 crashing on saving

my illustrator crashing on saving files.

i thought issue network. copied files desktop , still crashes.

 

event log :

 

faulting application name: illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc

faulting module name: agm.dll, version: 4.20.69.9418, time stamp: 0x4c296457

exception code: 0xc0000005

fault offset: 0x00240f9d

faulting process id: 0x1624

faulting application start time: 0x01cd811d5abc3a74

faulting application path: c:\program files (x86)\adobe\adobe illustrator cs5\support files\contents\windows\illustrator.exe

faulting module path: c:\program files (x86)\adobe\adobe illustrator cs5\support files\contents\windows\agm.dll

report id: a320eb53-ed10-11e1-ab6a-5c260a2a417e

 

 

================

 

 

- <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 

 

- <system>

 

 

<provider name="application error" />

 

 

<eventid qualifiers="0">1000</eventid>

 

 

<level>2</level>

 

 

<task>100</task>

 

 

<keywords>0x80000000000000</keywords>

 

 

<timecreated systemtime="2012-08-23t10:52:31.000000000z" />

 

 

<eventrecordid>5581</eventrecordid>

 

 

<channel>application</channel>

 

 

<computer>lc000438</computer>

 

 

<security />

 

</system>

 

- <eventdata>

 

 

<data>illustrator.exe</data>

 

 

<data>15.0.2.399</data>

 

 

<data>4ce0f2fc</data>

 

 

<data>agm.dll</data>

 

 

<data>4.20.69.9418</data>

 

 

<data>4c296457</data>

 

 

<data>c0000005</data>

 

 

<data>00240f9d</data>

 

 

<data>1624</data>

 

 

<data>01cd811d5abc3a74</data>

 

 

<data>c:\program files (x86)\adobe\adobe illustrator cs5\support files\contents\windows\illustrator.exe</data>

 

 

<data>c:\program files (x86)\adobe\adobe illustrator cs5\support files\contents\windows\agm.dll</data>

 

 

<data>a320eb53-ed10-11e1-ab6a-5c260a2a417e</data>

 

</eventdata>

</event>

 

looks permissions problem me , reprot tell permissions might need repaired.

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