Nothing happens when I try to install adobe air
i'm having problems installing adobe air. installer launches 2 processes nothing happens after that. i'm using windows 7 pc.
here install log found:
[2010-09-16:16:41:49] performing runtime update
[2010-09-16:16:41:49] ui swf load complete
[2010-09-16:16:41:50] ui initialized
[2010-09-16:16:41:50] starting user confirmation
[2010-09-16:16:41:50] version of installer: 2.0.3.13070
[2010-09-16:16:41:50] installed version: 1.5.2.8870
[2010-09-16:16:41:50] installation type: patchnewer
[2010-09-16:16:41:53] starting elevated install
[2010-09-16:16:41:54] performing elevated runtime install
[2010-09-16:16:41:54] ui swf load complete
[2010-09-16:16:41:54] starting install
[2010-09-16:16:41:54] subinstaller: starting install
[2010-09-16:16:41:54] scheduling runtime installation operations
[2010-09-16:16:41:54] subinstaller: scheduling runtime installation operations
[2010-09-16:16:41:54] active air product guid {a2bca9f1-566c-4805-97d1-7fdc93386723}
[2010-09-16:16:41:54] subinstaller: active air product guid {a2bca9f1-566c-4805-97d1-7fdc93386723}
[2010-09-16:16:41:54] scheduling msi install operation
[2010-09-16:16:41:54] subinstaller: scheduling msi install operation
[2010-09-16:16:41:54] beginning runtime installation
[2010-09-16:16:41:54] subinstaller: beginning runtime installation
[2010-09-16:16:41:54] beginning install
[2010-09-16:16:41:54] subinstaller: beginning install
[2010-09-16:16:41:54] installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:54] subinstaller: installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:55] copying c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe c:\users\risto\appdata\local\temp\flaf4ba.tmp\temp
[2010-09-16:16:41:55] subinstaller: copying c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe c:\users\risto\appdata\local\temp\flaf4ba.tmp\temp
[2010-09-16:16:41:55] deleting c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: deleting c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] copying c:\users\risto\appdata\local\temp\aird75b.tmp\adobe air\versions\1.0\resources\airappinstaller.exe c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: copying c:\users\risto\appdata\local\temp\aird75b.tmp\adobe air\versions\1.0\resources\airappinstaller.exe c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] copying c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s c:\users\risto\appdata\local\temp\flaf4da.tmp\temp
[2010-09-16:16:41:55] subinstaller: copying c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s c:\users\risto\appdata\local\temp\flaf4da.tmp\temp
[2010-09-16:16:41:55] deleting c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: deleting c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] copying c:\users\risto\appdata\local\temp\aird75b.tmp\adobe air\versions\1.0\resources\digest.s c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: copying c:\users\risto\appdata\local\temp\aird75b.tmp\adobe air\versions\1.0\resources\digest.s c:\users\default\appdata\roaming\macromedia\flash player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] execution complete; beginning commit phase
[2010-09-16:16:41:55] subinstaller: execution complete; beginning commit phase
[2010-09-16:16:41:55] deleting c:\users\risto\appdata\local\temp\flaf4ba.tmp\temp
[2010-09-16:16:41:55] subinstaller: deleting c:\users\risto\appdata\local\temp\flaf4ba.tmp\temp
[2010-09-16:16:41:55] deleting c:\users\risto\appdata\local\temp\flaf4da.tmp\temp
[2010-09-16:16:41:55] subinstaller: deleting c:\users\risto\appdata\local\temp\flaf4da.tmp\temp
[2010-09-16:16:41:55] commit complete
[2010-09-16:16:41:55] subinstaller: commit complete
[2010-09-16:16:41:55] install complete
[2010-09-16:16:41:55] subinstaller: install complete
[2010-09-16:16:41:55] begin quitting
[2010-09-16:16:41:55] subinstaller: begin quitting
[2010-09-16:16:41:55] elevated install completed
[2010-09-16:16:41:57] begin quitting
[2010-09-16:16:44:19] ui swf load complete
[2010-09-16:16:44:20] ui initialized
[2010-09-16:16:44:20] pingback request completed http status 200
[2010-09-16:16:44:20] begin background update check
[2010-09-16:16:44:20] starting download http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:44:21] background update not available
[2010-09-16:16:44:21] begin quitting
[2010-09-16:16:45:16] ui swf load complete
[2010-09-16:16:45:17] ui initialized
[2010-09-16:16:45:17] pingback request completed http status 200
[2010-09-16:16:45:17] begin background update check
[2010-09-16:16:45:17] starting download http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:45:18] background update not available
[2010-09-16:16:45:18] begin quitting
[2010-09-16:16:45:40] ui swf load complete
[2010-09-16:16:45:41] ui initialized
[2010-09-16:16:45:41] pingback request completed http status 200
[2010-09-16:16:45:41] begin background update check
[2010-09-16:16:45:41] starting download http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:45:41] background update not available
[2010-09-16:16:45:41] begin quitting
[2010-09-16:20:26:41] ui swf load complete
[2010-09-16:20:26:41] ui initialized
[2010-09-16:20:26:42] pingback request completed http status 200
[2010-09-16:20:26:42] begin background update check
[2010-09-16:20:26:42] starting download http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:20:26:43] background update not available
[2010-09-16:20:26:44] begin quitting
[2010-12-05:19:15:11] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-05:19:15:12] commandline is: -silent
[2010-12-05:19:15:12] installed runtime (2.0.3.13070) located @ c:\program files (x86)\common files\adobe air
[2010-12-05:19:15:12] starting silent runtime update. updating runtime version 2.0.3.13070 version 2.5.1.17730
[2010-12-05:19:15:12] installing msi @ c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi guid {46c045bf-2b3f-4bc4-8e4c-00e0cf8bd9db}
[2010-12-05:19:15:14] runtime installer end exit code 0
[2010-12-05:19:15:16] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-05:19:15:16] commandline is: -silent -location "c:\program files (x86)\voddler" "c:\program files (x86)\voddler\voddlerplayer.air"
[2010-12-05:19:15:16] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2010-12-05:19:15:16] invoking application installer combined install
[2010-12-05:19:15:16] launching subprocess commandline c:\users\risto\appdata\local\temp\air78be.tmp\adobe air\versions\1.0\adobe air application installer -runtime c:\users\risto\appdata\local\temp\air78be.tmp -silent -withruntime -url -location "c:\program files (x86)\voddler" file:///c:/program%20files%20(x86)/voddler/voddlerplayer.air
[2010-12-05:19:15:17] application installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-05:19:15:17] commandline is: -runtime c:\users\risto\appdata\local\temp\air78be.tmp -silent -withruntime -url -location "c:\program files (x86)\voddler" file:///c:/program%20files%20(x86)/voddler/voddlerplayer.air
[2010-12-05:19:15:17] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2010-12-05:19:15:17] unpackaging file:///c:/program%20files%20(x86)/voddler/voddlerplayer.air c:\users\risto\appdata\local\temp\fla83c6.tmp
[2010-12-05:19:15:18] application signature verified
[2010-12-05:19:15:18] unpackaging/validation complete
[2010-12-05:19:15:18] no app located appid 'voddlerplayer' , pubid '22aa32e1c519f8fb77514a36dc6c2ae2c623240f.1'
[2010-12-05:19:15:18] converting unpackaged application native installation package in c:\users\risto\appdata\local\temp\fla878e.tmp
[2010-12-05:19:15:18] native installation package creation succeeded
[2010-12-05:19:15:18] starting silent app installation c:\program files (x86)\voddler. installing app voddlerplayer.22aa32e1c519f8fb77514a36dc6c2ae2c623240f.1 version 3.1 using source file @ file:///c:/program%20files%20(x86)/voddler/voddlerplayer.air
[2010-12-05:19:15:18] installing msi @ c:\users\risto\appdata\local\temp\fla878e.tmp\setup.msi guid {f2d36f4c-f63e-9eb1-758a-cb33fc50e650}
[2010-12-05:19:15:19] application installer end exit code 0
[2010-12-05:19:15:20] subprocess app installer succeeded
[2010-12-05:19:15:20] runtime installer end exit code 0
[2010-12-05:19:16:35] launching subprocess commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater -updatecheck
[2010-12-05:19:16:35] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-05:19:16:35] commandline is: -updatecheck
[2010-12-05:19:16:35] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2010-12-05:19:16:35] performing pingback request
[2010-12-05:19:16:37] pingback request completed http status 200
[2010-12-05:19:16:37] starting runtime background update check
[2010-12-05:19:16:37] begin background update download http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update
[2010-12-05:19:16:37] unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update c:\users\risto\appdata\roaming\adobe\air\updater\background
[2010-12-05:19:16:37] runtime update not available
[2010-12-05:19:16:37] unpackaging cancelled
[2010-12-05:19:16:37] runtime installer end exit code 0
[2010-12-15:00:25:09] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-15:00:25:09] commandline is: -uninstall
[2010-12-15:00:25:09] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2010-12-15:00:25:09] starting runtime uninstall. uninstalling runtime version 2.5.1.17730
[2010-12-15:00:25:09] uninstalling product guid {46c045bf-2b3f-4bc4-8e4c-00e0cf8bd9db}
[2010-12-15:00:25:11] runtime installer end exit code 0
[2010-12-15:00:25:14] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2010-12-15:00:25:14] commandline is: -silent
[2010-12-15:00:25:14] no installed runtime detected
[2010-12-15:00:25:14] starting silent runtime install. installing runtime version 2.5.1.17730
[2010-12-15:00:25:14] installing msi @ c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi guid {46c045bf-2b3f-4bc4-8e4c-00e0cf8bd9db}
[2010-12-15:00:25:21] runtime installer end exit code 0
[2011-11-10:15:14:19] runtime installer begin version 3.0.0.4080 on windows 7 x86
[2011-11-10:15:14:19] commandline is:
[2011-11-10:15:14:19] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2011-11-10:15:14:22] runtime installer begin version 3.0.0.4080 on windows 7 x86
[2011-11-10:15:14:22] commandline is:
[2011-11-10:15:14:22] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2011-11-10:15:14:26] runtime installer end exit code 6
[2011-11-10:15:15:04] runtime installer end exit code 6
[2011-11-10:15:15:12] runtime installer begin version 3.0.0.4080 on windows 7 x86
[2011-11-10:15:15:12] commandline is:
[2011-11-10:15:15:12] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2011-11-10:15:19:27] runtime installer end exit code 6
[2011-11-23:00:30:16] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2011-11-23:00:30:16] commandline is: -arp:uninstall
[2011-11-23:00:30:16] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2011-11-23:00:30:18] relaunching elevation
[2011-11-23:00:30:18] launching subprocess commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-23:00:30:18] runtime installer begin version 2.5.1.17730 on windows 7 x86
[2011-11-23:00:30:18] commandline is: -stdio \\.\pipe\air_3356_0 -eu
[2011-11-23:00:30:18] installed runtime (2.5.1.17730) located @ c:\program files (x86)\common files\adobe air
[2011-11-23:00:30:18] starting runtime uninstall. uninstalling runtime version 2.5.1.17730
[2011-11-23:00:30:19] uninstalling product guid {46c045bf-2b3f-4bc4-8e4c-00e0cf8bd9db}
[2011-11-23:00:30:21] runtime installer end exit code 0
[2011-11-23:00:30:21] elevated install completed
[2011-11-23:00:30:21] runtime installer end exit code 0
[2011-11-23:00:35:41] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-23:00:35:41] commandline is:
[2011-11-23:00:35:41] no installed runtime detected
[2011-11-23:00:35:57] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-23:00:35:57] commandline is:
[2011-11-23:00:35:57] no installed runtime detected
[2011-11-23:00:36:15] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-23:00:36:15] commandline is:
[2011-11-23:00:36:15] no installed runtime detected
[2011-11-23:00:36:58] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-23:00:36:58] commandline is:
[2011-11-23:00:36:58] no installed runtime detected
[2011-11-23:00:36:59] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-23:00:36:59] commandline is:
[2011-11-23:00:36:59] no installed runtime detected
[2011-11-24:20:54:19] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:54:20] commandline is:
[2011-11-24:20:54:20] no installed runtime detected
[2011-11-24:20:55:19] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:55:19] commandline is:
[2011-11-24:20:55:19] no installed runtime detected
[2011-11-24:20:56:08] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:56:08] commandline is:
[2011-11-24:20:56:08] no installed runtime detected
[2011-11-24:20:56:10] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:56:10] commandline is:
[2011-11-24:20:56:10] no installed runtime detected
[2011-11-24:20:56:23] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:56:23] commandline is:
[2011-11-24:20:56:23] no installed runtime detected
[2011-11-24:20:56:24] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:20:56:24] commandline is:
[2011-11-24:20:56:24] no installed runtime detected
[2011-11-24:21:10:50] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-11-24:21:10:50] commandline is:
[2011-11-24:21:10:50] no installed runtime detected
[2011-11-24:23:15:27] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-11-24:23:15:27] commandline is:
[2011-11-24:23:15:27] no installed runtime detected
[2011-12-09:21:24:09] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-12-09:21:24:10] commandline is:
[2011-12-09:21:24:10] no installed runtime detected
[2011-12-09:21:24:16] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-12-09:21:24:16] commandline is:
[2011-12-09:21:24:16] no installed runtime detected
[2011-12-09:21:24:26] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-12-09:21:24:26] commandline is:
[2011-12-09:21:24:26] no installed runtime detected
[2011-12-09:21:26:03] runtime installer begin version 3.1.0.4880 on windows 7 x86
[2011-12-09:21:26:03] commandline is:
[2011-12-09:21:26:03] no installed runtime detected
[2011-12-09:21:26:53] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-12-09:21:26:53] commandline is:
[2011-12-09:21:26:53] no installed runtime detected
[2011-12-09:21:27:32] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-12-09:21:27:32] commandline is:
[2011-12-09:21:27:32] no installed runtime detected
[2011-12-09:21:28:19] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-12-09:21:28:19] commandline is:
[2011-12-09:21:28:19] no installed runtime detected
[2011-12-09:21:33:58] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-12-09:21:33:58] commandline is:
[2011-12-09:21:33:58] no installed runtime detected
[2011-12-09:21:57:26] runtime installer begin version 3.1.0.4880 on windows vista x86
[2011-12-09:21:57:26] commandline is:
[2011-12-09:21:57:26] no installed runtime detected
[2012-08-10:15:53:50] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:15:53:50] commandline is:
[2012-08-10:15:53:50] no installed runtime detected
[2012-08-10:15:53:58] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:15:53:58] commandline is:
[2012-08-10:15:53:58] no installed runtime detected
[2012-08-10:15:56:45] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:15:56:45] commandline is:
[2012-08-10:15:56:45] no installed runtime detected
[2012-08-10:15:58:04] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:15:58:04] commandline is:
[2012-08-10:15:58:04] no installed runtime detected
[2012-08-10:15:58:07] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:15:58:07] commandline is:
[2012-08-10:15:58:07] no installed runtime detected
[2012-08-10:16:00:57] runtime installer begin version 3.3.0.3670 on windows 7 x86
[2012-08-10:16:00:57] commandline is:
[2012-08-10:16:00:57] no installed runtime detected
[2012-08-10:16:01:03] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:01:03] commandline is:
[2012-08-10:16:01:03] no installed runtime detected
[2012-08-10:16:01:54] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:01:54] commandline is:
[2012-08-10:16:01:54] no installed runtime detected
[2012-08-10:16:10:15] runtime installer begin version 3.3.0.3670 on windows 7 x86
[2012-08-10:16:10:15] commandline is:
[2012-08-10:16:10:15] no installed runtime detected
[2012-08-10:16:10:43] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:10:43] commandline is:
[2012-08-10:16:10:43] no installed runtime detected
[2012-08-10:16:14:35] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:14:35] commandline is:
[2012-08-10:16:14:35] no installed runtime detected
[2012-08-10:16:21:35] runtime installer begin version 3.3.0.3670 on windows 7 x86
[2012-08-10:16:21:35] commandline is:
[2012-08-10:16:21:35] no installed runtime detected
[2012-08-10:16:22:54] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:22:54] commandline is:
[2012-08-10:16:22:54] no installed runtime detected
[2012-08-10:16:25:56] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:25:56] commandline is:
[2012-08-10:16:25:56] no installed runtime detected
[2012-08-10:16:31:00] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:31:00] commandline is:
[2012-08-10:16:31:00] no installed runtime detected
[2012-08-10:16:32:44] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:32:44] commandline is:
[2012-08-10:16:32:44] no installed runtime detected
[2012-08-10:16:33:12] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:33:12] commandline is:
[2012-08-10:16:33:12] no installed runtime detected
[2012-08-10:16:35:26] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:35:26] commandline is:
[2012-08-10:16:35:26] no installed runtime detected
[2012-08-10:16:39:01] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:39:01] commandline is:
[2012-08-10:16:39:01] no installed runtime detected
[2012-08-10:16:41:51] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:16:41:51] commandline is:
[2012-08-10:16:41:51] no installed runtime detected
[2012-08-10:16:51:25] runtime installer begin version 3.3.0.3670 on windows 7 x86
[2012-08-10:16:51:25] commandline is:
[2012-08-10:16:51:25] no installed runtime detected
[2012-08-10:17:19:42] runtime installer begin version 3.3.0.3670 on windows vista x86
[2012-08-10:17:19:42] commandline is:
[2012-08-10:17:19:42] no installed runtime detected
any appreciated.
sorry you're running this. assume trying install .air file? think should try , resinstall air runtime, i'd use microsoft's install , uninstall "fix it" utility first. when running fix it, go through uninstall process , try remove adobe air system. once finished, download latest version of air , install again.
microsoft install , uninstall fix it
if still fails, post log again , i'll take look.
thanks,
chris
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