If I can't get this downloaded, I want my money back

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i don't know if discussion or not.  i've tried load adobe photoshop elements 10 , adobe premiere elements 10 since aug 4 when purchased monster.  have windows 7 home premium 64bit on new hp pavilion tower.  looks on desktop, when got open it, go windows media player.  thoroughly tired of messing when can buy locally $10 more , install me.  downloaded adobe flash player , adobe reader see if missing something. not working yet. unless can't me through soon, or sooner that, want money back.  have enough headaches without one

what extension of file have on desktop. ?

 

have checked in downlaod folder setup file pepe ?



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