Adobe Flash 11.4.402.265 not working with Firefox Windows 7-64 bit

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i can't watch nfl.com video's, youtube video's play, show black screen. when try right click , turn off hardware exceleration box doesn't appear, says "copy url" etc. version 11.4.402.265 seems work fine in ie in firefox 14 didn't work. tried beta verision of 15. still not working.

 

what can working? use firefox time , don't want switch.

i engineer , i've been on internet hours trying fixed. help? i've attached

screen shot of have installed. please help. adobe_controle panel.jpg

could please go following link , try disable hardware acceleration? http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

you need right-click box provided in second step.

 

thanks,

sunil



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