Merging subscriptions

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hi,

 

due way company business (i.e. red tape possible!) not auto-renew adobe forms central subscription. purchased year , presumed give me year on subscription. however, seems have 2 subscriptions , 1 runs out in couple of days.

 

i need data collected first 1 moved on new one.

 

any appreciated...

 

mike

hi mike,

 

because second order placed was  same adobe id, don't think you're going have problem.  original subscription going expire on thursday, new 1 established today active.  since they're associated same adobe id, you've got 3 day window both accounts active same login. 

 

there should no disruption in service when original subscription ends on thursday.

 

please let know if have questions.

 

-david



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