Can't print pdf files

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i cannot print pdf files using 10.1.3 on windows 7 64-bit machine.  have updated printer firmware , driver , tried suggested on printing troubleshooting page.  still cannot print troubleshooting page.  never had problem older versions of reader.  help!

 

thanks, lucy

have same problem hp a909 in 1 printer, worse yet when gets in print queue not delete. have run troubleshooting clear it.



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