File Icons

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since using cloud cs6, of file icons showing ai files. photoshop , indesign apps keep crashing

hi moonflower2,

 

are on windows or mac computer?

did errors when installing cs6 products originally?

what errors when photoshop , indesign crash?

 

based on information provided best recommendation uninstall these 3 apps, create new user account on computer administrator rights, reinstall while logged new account , test using programs new account see if behavior persists. if run complications or needed process, best work our tech support.

 

-dave



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