One button works, another doesn't

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re:  encore cs6

 

i have 2 buttons linked 2 separate timelines.  1 button works, other doesn't.  can navigate button button, , highlight appears okay.  when hit select button on dvd remote, "media offline" screen 1 button, , correct video other button.  i've compared settings in properties window, , can't find differences.

 

what suspects this? 

 

thanks,

 

scott see

i tried dvd in player, , exact screen.  screen isn't coming dvd player, it's coming encore.   thought dvd player screen indicating there's no video signal coming disc, wouldn't same screen player player.  plot thickens.

 

scott



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