Can't deactivate my serial number on other computers

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hi,

 

i have serial number photoshop elements registered on 2 other computers, both of have been taken destroyed have new laptop.  please can tell me how on earth can use software on new laptop keeps saying serial number registered other 2 computers.

 

thankyou

stig3699 wrote:

 

hi,

 

i have serial number photoshop elements registered on 2 other computers, both of have been taken destroyed have new laptop.  please can tell me how on earth can use software on new laptop keeps saying serial number registered other 2 computers.

 

thankyou

 

you need activate product  using phone method.  when enter serial number, should have option activate using phone method.  select option , toll-free number of nearest adobe office appear on screen.  use , explain situation telephonist , out. 

 

make sure system off-line when enter serial number otherwise might try connect automatically adobe servers verification purposes.

 

have ready e-mail address , serial number in case ask again.

 

good luck.



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