Correct CS3 serial# not accepted with CS4 upgrade on MBP 10.8


hello,

 

i using original discs serial number stickers cs3 extended , cs4 on 2008 mbp 10.8.

 

problem1:

 

while still having cs3 installed, and  reinstalling cs4, correct serial # request of pre upgrade version cs3 repeatedly rejected.

 

so removed adobe hd, ran adobe cleaner found nothing.

 

problem2:

 

now unable install cs3 "problem installation, contact adobe" message...

 

i manually removed adobe related hd no avail.

 

who has know how solve conundrum?

 

thank help,

 

 

cordially, arjen

only adobe customer service can serial numbers.  call them on phone.

 

we're users here, though adobe staff contribute here volunteers.



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