error en la instalación de fireworks cs6

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al instalar me arroja el siguiente error

 

exit code: 34  -------------------------------------- summary --------------------------------------  - 1 fatal error(s), 0 error(s), 0 warning(s)    fatal: payload '{286c7148-879a-404e-af21-46202b00b9f5} adobetypesupport cs6 6.0.98.0' information not found in media_db.  -------------------------------------------------------------------------------------

we need system info @ least , clue how installing? download or disc?

 

mylenium



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