I have app that is installed but won't open how do i open it

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i have watched videos, read faqs , still hasnt helped, should take off , try , redownload creative cloud? new @ , @ point desperate , frustrated , in tears! needed work bc have project need work on, , paid, not trial, , not working

need more information. hard tell problem based on info provided.

 

which app trying open?

 

which operating system?

 

what happens when try open app?



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