i need help

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i bought lightroom 3 , first purchase have made, asked serial # gave , said good, serial number box came , asking previouse serial number. talking when first purchase? serial # ive never had from? please help! thank you:)

lightroom 4 current version.

 

where did buy lightroom 3 from? adobe no longer sells it.

 

are sure have purchased full version , not upgrade?



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