Upgrading CS5 to CS6

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this morning downloade upgrade cs5 cs6 , perfomed downloaded.  showed on desktop file  , didn't have ps blue logo.  have tried open won't open , says cs5 serial number inactive.  person downloaded me, said saw serial number , continued activate it.

 

what do?

and has absolutely nothing adobe reader. appears trying upgrade photoshop cs 5 photoshop cs 6. move post currect forum.



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