Variation on Acrobat scan to PDF theme

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since installing latest 10.1.4 update 2 days ago neither acrobat nor other applications recognize hp photosmart in 1 printer.  can ping printer successfully.  have unplugged , rebooted.  have run full virus scan.  not want resort uninstall option.  plus - second problem post install documents of types open slower documents folder.

any suggestions?

 

message edited by: losman4422 not find twain logs, i'm including may useful data.  appreciate help... 1) 20120818145953:0001f61c6:0001(8422-8396)(svchost.exe)----- stop devicediscovery service ----- 20120818145953:000264588:0001(8422-0000)(svchost.exe)worker thread [id:2264] exited error 0x0. 20120818150131:00057788d:0001(0000-0000)(svchost.exe)----- start devicediscovery service ----- 20120818150131:00057cb0f:0001(0000-0000)(svchost.exe)file:"c:\program files (x86)\hp\digital imaging\bin\hpqddsvc.dll" version:130.0.465.000 20120818150131:000584751:0001(0000-0000)(svchost.exe)worker thread [id:2592] started. 20120818150131:000589cea:0001(0000-0000)(svchost.exe)worker thread [id:2592] running. 20120818150154:00033fc9b:0001(0022-0022)(svchost.exe)reading "c:\program files (x86)\hp\digital imaging\data\devicediscovery\\hpoddseussps.ini" ... 20120818150154:000345ae6:0001(0022-0000)(svchost.exe)found "hp photosmart c4380 series". 20120818150154:000346619:0001(0022-0000)(svchost.exe)found "hp photosmart c7200 series". 20120818150154:000347ece:0001(0022-0000)(svchost.exe)found "hp photosmart c7200 series bt". 20120818150154:000348bf7:0001(0022-0000)(svchost.exe)found "hp photosmart c5200 series". 20120818150154:000349a48:0001(0022-0000)(svchost.exe)found "hp photosmart c8100 series". 20120818150154:000349f5e:0001(0022-0000)(svchost.exe)found "hp photosmart c8100 series bt". 20120818150154:00034a483:0001(0022-0000)(svchost.exe)found "hp photosmart c6200 series". 2) 20120818150152:0001dab2c:0001(0000-0000)(5040)+++    starting: hpslpsvc64.dll 20120818150152:0002062d5:0001(0000-0000)(5040)+++        from: c:\program files (x86)\hp\digital imaging\bin 20120818150153:0002100c3:0001(0000-0000)(5040)+++command line: c:\windows\system32\svchost.exe -k hpservice 20120818150153:000218670:0001(0000-0000)(5040)+++   file size: 1039360 20120818150153:0002205c8:0001(0000-0000)(5040)+++     version: hpslpsvc64.dll 140.0.331.0 release 20120818150153:000227d80:0001(0000-0000)(5040)+++    built on: oct 22 2010 13:06:33 20120818150153:000232eeb:0101(0000-0000)(5040)+++    pid: 5024 hpslpsvc0000.log (c:\windows\system32\svchost.exe ) 20120818150153:00025de08:0001(0000-0000)(5040){loaded 1 devices} 20120818150153:000266c8c:0001(0000-0000)(3916)checking printer[0] send onenote 2010 port nul:, against port hp_192.168.1.103_my86ahj37y04yg 20120818150153:00026767d:0001(0000-0000)(3916)checking printer[1] microsoft xps document writer port xpsport:, against port hp_192.168.1.103_my86ahj37y04yg 20120818150153:000268582:0001(0000-0000)(3916)checking printer[2] hp photosmart c7200 series fax port hp_192.168.1.103_my86ahj37y04yg, against port hp_192.168.1.103_my86ahj37y04yg 20120818150153:00027421b:0201(0000-0000)(3916)<using adapter @ index c [wireless network connection](intel(r) centrino(r) advanced-n 6250 agn) ip=192.168.1.106 type=71> 20120818150153:000274726:0101(0000-0000)(3916)<found 1 connected adapter(s), error=0> 20120818150153:000277335:0001(0000-0000)(3916)<monitoring adapter ip=192.168.1.106, subnet=192.168.1.0/24 @ index c intel(r) centrino(r) advanced-n 6250 agn [status=1, flags=1c5] type=71> 20120818150153:00027bf65:0101(0000-0000)(3916)<started manager for(192.168.1.0/24)> 20120818150153:00028e59b:0101(0000-0000)(3916)<found 1 connected adapter(s)> 20120818150153:0002931ad:0001(0000-0000)(4628)<monitoring subnet 192.168.1.0/24 on local address 192.168.1.106> 20120818150153:00029ccf6:0101(0000-0000)(4628)[sending multicast request->192.168.1.0/24] 20120818150153:0002a37f4:0101(0000-0000)(3916)<started manager off-subnet 4664> 20120818150153:0002aef9b:0001(0000-0000)(4660)heartbeat event initialized subnet= 20120818150153:0002b8bef:0001(0000-0000)(4664)<monitoring off-subnet> 20120818150153:0002c5aba:0001(0000-0000)(4648)heartbeat event initialized subnet=192.168.1.0/24 20120818150153:0002d5266:0101(0000-0000)(4628)<finished startup 192.168.1.106> 20120818150154:0003e5f71:0101(0001-0000)(4664)<finished startup off_subnet> 20120818150154:00043d40e:0101(0002-0000)(4664)<service startup finished in 1622 msec> 20120818150159:000070112:0101(0006-0004)(4628)[sending multicast request->192.168.1.0/24] 20120818155027:00086731b:0101(2915-2908)(3916)<ip address table changed> 20120818155027:000867e44:0101(2915-0000)(3916)<ip change notification scheduled> 20120818155027:000868800:0101(2915-0000)(3916)<rescan subnets> s=0, r=1 20120818155032:0004c48e7:0201(2920-0005)(3916)<using adapter @ index c [wireless network connection](intel(r) centrino(r) advanced-n 6250 agn) ip=192.168.1.106 type=71> 20120818155032:0004c5067:0101(2920-0000)(3916)<found 1 connected adapter(s), error=0>

could please try uninstalling , reinstalling device drivers once?



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