AcrobatX Plugin crash in Browsers

hi,

 

 

we have digital signature plugin signing , verifiction of digital signatures. works fine in acrobat x, however, when pdf opened in browser ie 9 -- (ie 8 seldom crashes) , ff crashes, ie 9 crashes time -- , close ie brower or close tab pdf, browser crashes.

 

 

there other occasions, like, opening of pdf's in same tab or ie 9 session 1 after other, , ie crash.

 

in our plugin have put checks @ verification , signature creation callbacks see if running in browser , if yes, cancel verification/signature process , show user message dialog (using avalertnote()). thats doing related browsers.

 

i have tried many approaches, like:

- trying last method crashed, no success.

- removing callbacks 1 one check 1 might causing issue.

- looking @ acrobat sdk function specification see if there issue in using of functions.

 

 

but still no luck.

 

 

i need resolve issue possible.

 

 

thanks

open formal support request type of issue…

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