Hyperlink panel disabled - So how do I change the appearance of a hyperlink?

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i @ final stages of layout , thing preventing me publishing electronically hyperlinks have bounding boxes around them. have been able use hyperlink options change appearance of hyperlink panel greyed out > see below. can change destination , not give link options. panel doesn't register hyperlinks although can see many in screen grab alone. have modified character style since these active links (which should remain active), style not change bounding box. tried retyping links , linking them url indesign cannot control options after link has been made. cannot afford +100 times. have tips? i'm using cs6 on macbook pro. i've rebooted computer , indesign no avail. doing wrong? there script can use?

 

 

thanks can help!

 

screen shot 2012-08-17 @ 1.45.31 pm.png

this sort of problem typically casued damaged prefs. see replace preferences



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