Incomplete installation of Adobe Acrobat Pro X - ERROR: DW006 - ERROR: DW050

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hi,

 

on trying run failed update adobe, adobe acrobat pro x became corrupt , failed open.

 

i trying reinstall software, software not install exit code: 6 , following key warnings , errors:

 

warning: dw022

warning: ds013

error: dw006

error: dw050

 

the full error message follows:

 

exit code: 6

please see specific errors , warnings below troubleshooting. example,  error: dw006, dw050 ... warning: ds013, dw022 ...

 

-------------------------------------- summary --------------------------------------

- 0 fatal error(s), 4 error(s), 6 warning(s)

 

warning: dw022: adobecode {ac76ba86-1033-f400-7760-000000000005} nonadobepayload acrobat professional 10.0.0.0 version (2012-03-05 05:30:16.288604) installed incompatible version (2011-03-17 01:56:17.451315)

warning: ds013: payload {0175676f-8c92-49f2-9131-d0d6ad654b41} adobehelp 3.4.0.0 installed , session payload {aa0d312f-1570-4e7e-9a7d-e191e0090fec} adobehelp 4.0.0.0 has no upgrade/conflict relationship it.

warning: ds013: payload {298cf0b0-8b47-46df-b726-8e4bfad5432e} adobehelp 1.0.0.0 installed , session payload {aa0d312f-1570-4e7e-9a7d-e191e0090fec} adobehelp 4.0.0.0 has no upgrade/conflict relationship it.

warning: ds013: payload {1a1e5ff9-d0fd-42a3-8e18-e5e7e95e1ab4} dynamiclinksupport 5.5.0.0 installed , session payload {de88aa40-6766-43d3-a755-8fc374b3d2c3} dynamiclinksupport 6.0.0.0 has no upgrade/conflict relationship it.

warning: ds013: payload {a8798e04-96ff-4564-9157-0d4c89cb794c} dynamiclinksupport 5.0.0.0 installed , session payload {de88aa40-6766-43d3-a755-8fc374b3d2c3} dynamiclinksupport 6.0.0.0 has no upgrade/conflict relationship it.

warning: ds013: checking payloads upgrade/conflict relationships : failed code 1

----------- payload: {ac76ba86-1033-f400-7760-000000000005} acrobat professional 10.0.0.0 -----------

error: dw006: apple package failed install successfully.

----------- payload: {e1c48031-9366-427f-ac04-535cedaad995} acrobat x pro  10.0.0.0 -----------

error: dw006: apple package failed install successfully.

 

error: dw050: following payload errors found during install:

error: dw050:  - acrobat professional: install failed

error: dw050:  - acrobat x pro : install failed

-------------------------------------------------------------------------------------

 

please help! uninstalled corrupt version x before installation attempt.

 

i still have acrobat pro 9 on machine backup (for precise reason) don't believe problem have co-existed without problem near month now. corruption in version x occured after morning's failed update adobe.

 

many thanks,

 

k

hi.

 

 

the error message displayed in above error log exit code 6.

 

please try , follow below mentioned knowledgebase doc

 

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

 

hope helps

 

thanks



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