"Installation Error" - CS6 Master Collection


when attempt install cs6 master collection (downloaded trial, entering serial number during installation), consistently "installation error".  has happened 4 times, after rebooting.

 

the installer pane reads:

 

installation failed

 

your installation encountered errors.

 

inconsistency in installer database. please restart computer , install again. error summary file may identify issue.

 

...

 

the error summary file reads:

 

 

exit code: 15

-------------------------------------- summary --------------------------------------

- 0 fatal error(s), 2 error(s), 0 warning(s)

 

error: asu has quit unexpectedly.

error: media db error : 18

-------------------------------------------------------------------------------------

 

i have cs5.5 master collection installed on computer, , keep compatibility since have several projects in progress using 5.5.

 

any tips or assistance appreciated.

exit code 15

 

mylenium



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