Installed but unrecognized

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hello ... i'm not able see videos on youtube.  flashes need flash player, , goes black.  i've uninstalled , installed flash player several times tonight.  flash player troubleshooter says have 11.4 installed on windows vista , i'm using explorer 7.  haven't been youtube in few weeks, don't know happened caused problem.  i've shut off pop blocker , firewall/security settings same when able run videos.  appreciate can give. thanks,

a frustrated,

cora

hi,

 

do mean following page detected flash player 11.4 on system? http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

if yes, don't see issues flash player installation.

could please try disable hardware acceleration? http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_7__disable_fl ash_player_hardware_acceleration

thanks,

sunil



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