213:19 error code


hi, first time posting on community board, apologize if i'm breaking rules.

 

i have windows 7 , photoshop cs6 student/teacher edition.  i've been using week now, no problem, tried open (i had opened seconds earlier without hitch), , got error code:

 

"a probem has occurred licensing of product. restart yor computer , re-launch product"

"error: 213:19"

 

these actions i've taken, no avail:

1) restarted computer

2) tried recommended solutions on adobe page, , on several of these discussion pages.  tried changing permissions on adobe include full access, , have several adobe folders tried doing on of them.  perhaps i'm doing step incorrectly.  direct me "slstore" folder, can't seem locate folder on computer, in of directed places.

3) other recommended solution sign in administrator , open adobe product.  have 1 account on computer, , that's administrator one.  can't figure out issue is.

 

i think might have adobe reader - suggested update right before tried opening photoshop.  updated it, restarted computer, , photoshop still won't open.

 

any appreciated.



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