Error Opening File for Writing


i have laptop running on windows xp , having hard time running applications on face book. kept getting message "kill pages" or "wait" program respond. times automatically "kill pages" , unable use apps. it's not on face book either; other pages not run due problem. visited adobe web site , said version out of date , needed download latest version. did , getting error unable open file writing. (c:\windows\system32\adobe\shockwave\swhelper_1166636.exe) don't know if matters or not.

i cannot download latest version; don't know other information can give laptop; getting message "a plug-in (shockwave) isn't responding". please if can.

thank time , help,

frustrated in alabama



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