Old Adobe product - serial number issues


hi,

 

we have adobe acrobat 7.0 professional installed on 3 old xp pro based pcs. software on these aging pcs needs me migrated new hardware. unfortunately, due age of software on pc, particular 3rd party product _only_ supports version 7, can't upgrade newer version of adobe software.

 

i've tried re-activate software via automated telephone system, rejectes activation saying serial number invalid. i've discussed via chat support agent - serial numbers invalid.

 

due staff leaving , builidng moves, original paperwork , cdroms cannot found. have no idea if serial numbers reported applications match on cds, , cannot provide proof of purchase - don't know software purchased can't find purchase order.

 

so, i'm stuck. adobe there nothing can , can't progress migration due software licensing issue. i've asked adobe if possible buy licenses old versions of software - no.

 

any ideas?

 

regards,

ian

acro 7 won't work on win 7, anyway, running in circles no matter what. i'm afraid there's no way out of other going dark place...

 

mylenium



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