Why does file go into ACS but not into Store?

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my particular hell:

 

generally, can upload pdfs in acs , update store without problem. every once in while have pdf go acs not go store. i've posted before. previously, i've replaced or deleted images in indesign, or printed postscript out of indesign , distilled pdf. now, i've got pdf won't appear in store, regardless of try. acs , store otherwise working fine -- updated store acs pdf around same time fine.

 

has ever encountered problem? has had success in dealing straightforwardly problem? i've done sort of things -- omitted metadata, omitted bookmarks, omitted hyperlinks, thoroughly scrubbed pdf in acrobat pro -- nothing has worked.

 

any ideas, anyone? notions of else solutions?

 

anything appreciated.

the answer, turns out, simple crucial: escape apostrophes in metadata.



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