ADE stopped recognizing my Literati, how do I fix this?

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i have been using literati ade read library books without problems until morning. downloaded more library books morning , tried transferring them literati ade. ade said books on literati literati said weren't. literati tech support non-existent. kobo had me factory reset. ade not see literati @ all. computer sees removable storage device. computer runs windows xp professional ver 5.1 sp 3. literati lists software 2.0. can no longer connect kobo despite bars wifi connection. have been working on problem since 11 morning. appreciated.

i have 2 literatis...  thing seemed work me a

reset (small hole in back: size of bent paper clip).

hopefully, that'll it.

 

btw: spent month finding contact @ end of phone who

would talk me literati.  replaced lookbook -

which same thing better battery life....  wish i'd kept the

phone number, tossed when got replacement.  have 2 sony

ereaders use when lookbook dies.

 

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