How do I stop Adobe Acrobat Pro 10.1.4 from crashing when appending web links?


every time go append multi-level web link pdf using adobe acrobat pro 10.1.4 crashes. have tried repairing program, installing updates, , restarting computer no luck. how can fix this?

 

steps reproduce problem:

1. open pdf.

2. click on document processing > web capture > view web links

3. select desired web link > click "properties" > chose number of levels or entire site > press ok

4. select desired web link again > click on download

 

results: adobe stops responding , following message appears: "adobe acrobat has stopped working. problem caused program stop working correctly. windows close program , notify if solution available."

 

expected results: able append multi-level web link pdf.

hi jamie,

 

i able reproduce crash. i've logged bug our engineering team.  when hear more, i'll update thread.

 

i not have workaround issue @ time.

 

-david



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