> ACTIVATION

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bonjour,

 

j'ai acquis dernièrement un nouvel ordinateur portable  et j'ai revendu l'autre (j'ai deux ordi : un portable  + un fixe).

le problème est que j'ai oublié de désativer ma licence (avant formatage) sur celui que j'ai vendu.

lorsque j'essaie d'activer à nouveau ma licence de cs5 sur mon nouveau portable, adobe m'indique que mes deux licences sont déjà activées.

 

savez-vous comment je peux remedier à ce problème ?

 

merci d'avance.

Étant donnée que vous n'avez plus votre ordinateur, je pense que la seule chose à faire est de contacter adobe.

ils vont pouvoir le réinitialiser pour vous.

vous avez les options de support en haut à droite de la page principale du forum en français.



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