ERROR: RAM Preview Issue

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hello -

 

i have been researching issue day.  have seen variety of posts no solution me yet.

 

i using ae 5.5.  following error when trying preview.

 

"ram preview needs 2 or more frames playback"

 

i working on mac , have tried on mac laptop , mac desktop.  both systems have enough ram handle after effects. 

 

any guidance appreciated!!

 

thank

what footages used? effects? audio involved? comp settings? turning on , off layers/ audio/ effects change behavior? need provide lot more information....

 

mylenium



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