Transferring actions in CS6 between Mac and PC

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hi,

 

struggling getting actions created or used on mac in cs6 work on pc (also cs6) @ work. kind of issue because might have been created in earlier version of cs? have downloaded actions internet , used them on pc version of cs6 , have been totally fine.

 

any actions i've sent myself mc pc won't open, following error message:  'could not complete request because file not compatible version of photoshop'.

 

is there can working? record same error gradients well.

 

thanks help,

 

sarah

do files bear proper name suffices?

could post screenshot?



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