Photoshop Elements 10 Organizer won't open or crashes shortly after opening

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every time open photoshop elements organizer either crashes before opening or after.  able use editor, not organizer.  ahve removed older versions, disabled anti-virus software, , have uninstalled , reinstalled program several times no luck.  have dell laptop windows 7 - 64 bit operating system , dual quad processor.  have used several versions of elements , have never had problem before.  last version had installed , worked version 8.

the first thing start new, empty catalog:

hold down ctrl+shift keys when launching organizer catalog manager.  create new catalog, naming different, , organizer use open.

 

if organizer opens ok empty catalog, can use file...catalog manager highlight old catalog , hit "repair", "optimize" buttons.  open old catalog.

 

ken



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