DRM -Authorize

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i bought dopo t708- adroid ereader has drm. have adobe id , pw. every time try "authorize" ereader, receive message "failed authorize". maybe on limit of activation tries?  how can reset? newbie , never knew drm until bought ereader. have tried many times on last week try "activate" device. soooo frustrated. found out there limit activations, on same device. cannot find serial number on device either. advice please? thanks.

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