Can't select tools or settings in CS6

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i installed indesign cs6 via creative cloud , i'm having issue selecting tools. example character panel, when select text in document , go character panel, indesign won't let me select other fonts, select drop down menu, or change font settings (size, tracking, etc.). if i'm in text box can't select direct selection tool. tried new document , old document no luck. advice? thanks!

windows? see indesign tools , panels don't respond mouse clicks (windows 7/vista)



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