Error 0x80040707 Dll function call crashed

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i  reformatted hd , trying reload ps cs8 - windows xp. keep getting error: unhandled exception error number 0x80040707 dll function call  crashed . alinstaller.initalminstall. can't find on help, live chat doesn't want know me -- not support cs8 -- told me go customer support , open case #. good  grief!! i've never had call support before, , when  do, there's no -- frustrated person. please me fix problem can work. thanks.

photoshop has own forum:

http://forums.adobe.com/community/photoshop

 

ken



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