cannot (automatically) update to 11.3.300.270 on Windows 7 64-bit systems

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hello,

 

i'm trying build sccm deployment latest adobe flash package.  registered licensing program/access adobe, , downloaded msi file, understand supposed work on both 32-bit , 64-bit systems.  however, i'm struggling update/upgrade work on 64-bit windows 7 systems.

 

my command line simple:

 

msiexec /i install_flash_player_11_active_x.msi /qn

 

this seems work fine on 32-bit systems, not joy on 64-bit systems. on 64-bit systems, appears uninstall previous version of flash (the majority of clients @ flash version 11.2.202.228, if matters), not install 11.3.300.270 version.  when clicking on msi , running hand, getting following message on 64-bit systems:

 

error 1312.  cannot create directory c:\windows\syswow64\macromed\flash.  file name exists.  please rename or remove file , click retry, or click cancel exit.

 

looking @ folder, there appears single file called "flash", 1kb in size, no apparent file extension.  can manually delete 1kb file, , rerun msi hand or via command line, , flash install.  however, need deploy software automatically/silently large number of machines.

 

any ideas on what's going wrong?  imagine can come script remove problem file, seems "hack" should work out of box.  insight.

hi,

this "flash" file new 1 us.  i've forwarded post our installer team , they'd following info if possible:

 

- contents of rogue flash file

- creation date (and date coincide flash player deployments)

- dacl info on flash file (including owner) - i've got script grab info, run steps 1, 2, 4 , 5 on 1 of machines file.

 

the silent command line execution of msi failing due lack of permissions. should try launching command prompt “as administrator”.

 

thanks,

chris



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