CS6 Photoshop saving problem

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hi,

 

i have master cs6 on mac pro, , have trouble saving photo jpg, seems there no option save jpg, gif or png - , save web greyed out. how can fix this? save in these mentioned formats default. why saving psd, instead?

 

many thanks

what color mode of image?

 

what bit-depth of image?

 

good luck,

 

hunt



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