Cant activate Creative cloud software. It turns into trial.

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hi,. have creative cloud membership (paid yearly) , software downloaded start in trial. when changed language international english, same thing happend when re-install. when click license product, , sign in adobe id, asks me type in license number. shall do? when chatting problem support gave me link , said language setting cause problem. changed no avail.

 

can help?

 

k.

hi kkolompar,

 

if product wasn't installed in english (international) should "installed" should change give option install again. might want confirm latest version of adobe application manager installed from

 

windows
http://www.adobe.com/support/downloads/detail.jsp?ftpid=4773

mac os
http://www.adobe.com/support/downloads/detail.jsp?ftpid=4774

 

hope helps,

 

-dave



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