LR4 hangs in Import Dialogue

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this has stopped production @ our studio, photographing 20-30 seniors day.

 

problem in lr 3.6 x64 (win 7 home edition, x64). computer hp quad core amd processor , 6gb memory. our images stored on drobo fs, connected via gige our lan.

 

upgraded lr 4, , worked 1 day of importing. lr hanging on import dialogue, v3.6 did. seems happening in import dialogue, lr reading destination folder , hangs there. destination folder contains hundreds of subfolders, each of contains 1 senior's images. take while read of subfolders, , may things going south.

 

this severely impacting our business our workflow entirely dependent on lightroom. please help!

if worked once, there shouldn't reason shouldn't work again.

 

i'd suggest starting recreating preferences.



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