Uploading of big files does not work

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hello.

 

since 2 days have creative cloud.

 

i still have of 20 gb space free.

 

1. @ beginning, uploaded small images in .zip format. ok.

but: uploading progress not show, in adobe video. nothing changes, example half hour. uploaded file appears.

 

2.yesterday wanted upload 3,3 gb file, in .zip format, too.

it not possible. file around 1 gb not upload.

 

it shows, in case of small file, uploading. can't see progression of process. after hours, uploading bar disappers, in case of small files.

but file not uploaded. not receive error message.

 

i want use space sharing , uploading big files. @ moment not possible , space useless.

can me find out, why upload not work?



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