Problems with installing Edge Preview.

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hi, have connect creative cloud (1 year) , try install edge preview it  didn't work. got these message:

i have search trial version of edge preview didn´t found on computer deleting.

 

 

hi, have connect creative cloud (1 year) , try install edge preview it  didn't work. got these message: exit code: 7 please see specific errors , warnings below troubleshooting. example,  warning: dw020 ...  -------------------------------------- summary --------------------------------------  - 0 fatal error(s), 0 error(s), 3 warning(s)  warning: dw020: {6a194458-d547-41df-818d-637de0c45886} adobe edge preview 1.0.0.0 conflicts with: {11ac2863-b8a3-4eb0-9947-bf40d0513bea} adobe edge preview 1 1.0.0.0please uninstall these products, restart computer , run installer again. warning: dw020: note: cannot set action payload {6a194458-d547-41df-818d-637de0c45886} adobe edge preview 1.0.0.0 conflicting payload installed. warning: dw020: {6a194458-d547-41df-818d-637de0c45886} adobe edge preview 1.0.0.0 conflicts with: {11ac2863-b8a3-4eb0-9947-bf40d0513bea} adobe edge preview 1 1.0.0.0please uninstall these products, restart computer , run installer again.  

 

what do?
best regards
l g blom


 

hi lhblom,

 

i check see if there option uninstall edge preview in

 

control panel > programs , features (vista/win 7) or add/remove programs (xp)

applications > utilities > adobe installers (mac)

 

after uninstalling try running installer again

 

-dave




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