Site doesn't seem to have Super Administrator Set up - Joomla! Forum - community, help and support

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hi

i asked upgrade 1.5.23 website. in isn't problem. i've been asked few of these now, quite surprised of features on login wasn't available.

it turns out out of 4 pages worth of users set up, not 1 super administrator! cannot upgrade anyones login adminsitrator login have been given message:

you cannot create user user group level. super administrators have ability.


i have tried http://docs.joomla.org/how_do_you_recov ... assword%3f gets me set super administrator in sql database. have followed instructions religiously , sets super admin no problem, when comes logging in, complains user name , password not match.

please help. advice gratefully received.

ok have bit more insight website: 1.0 legacy , think on years, users/administrators have come , gone.

also checked hosting requirements:

disk storage 5gb
data transfer per month 20gb
mailboxes 100
mysql databases 10
subdomains included 100
industry leading support
smtp
free weekly data backups
(daily backups on request)
script installers
php / perl / ruby / python
ftp / sftp / scp / rsync
pop3 / imap
log files, cron, .htaccess
spam & virus filtering
ssl support

apparently hosting perfect wordpress setup 1 assumes pretty cool joomla well.

as have said before, have managed set super administrator users in phpmyadmin on same server, not work.

please, advice or blatantly obvious have missed, please share. daresay won't last wasn't first either.





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