HELP! PDF Form Issues on Windows Side

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hello -

 

i have fillable pdf form created using acrobat 9.0 pro.  works great on mac side using reader.  however, when view on windows side (i use parallel system) displays freezes when try fill in required form field.  have hit control alt delete out of it.  use acrobat x (10.1.3) reader on mac , pc side.

 

i have checked security settings , looks fine , available users fill out.

 

does have idea might going on?

 

thanks!!!



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