Problems with Self-Enrolment in Training Catalog Course

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in adobe connect 8, have curriculum consisting of 6 courses set open enrolment in trainging catalog. users can self-enrol successfully, have 1 user can't. has valid adobe connect id, can see item in training catalog, , belongs group should have access, self-enrolment feature still doesn't work. know of other possible problems check out?

 

thank you,

 

david



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