Vidoes/Advertisements Not Working

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my flash player isn't working vidoes on sympatico, works youtube. see black screen. i'm able see some advertisements, blink in , out. i've tried all support steps on adobe site, i've uninstalled , reinstalled, , i'm unsure next. can anyone help me?!

i gave try on windows 7 / chrome , video worked fine me.

 

http://en.video.sympatico.ca/entertainment/latest-gossip/watch/charlie-sheen/1787528671001 ?sort=date&page=1&lineupid=827265357001#.ucxmun1ltng

 

could try clearing flash player cache see if helps?  issue ad blockers or security software interfering video stream.

 

how clear flash player cache , settings?



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