Camera RAW issues with Canon T4i

i have many, many cameras , have used photoshop , bridge years.  though latest updates camera raw says can handle t4i, tried opening these files on 2 separate computers, both running win 7 64 bit, , having photoshop extended 5+ 64 bit on both computers.

 

i tried reformatting camera card, wanting eliminate possible problem, , same problem exists.

 

camera raw recognize of other cameras, d mark iii, t3i, nikon d2x, d3, d3x, on , forth, not t4i.

 

i stopped short of doing image restore on machine, thinking installation of photoshop must have been corrupted when removed elements , preimere elements, no...i'm on ibm w701 same software , have same probem.

 

if adobe me send them file t4i, will.  if shoot in jpeg, there no issues.  not shoot in jpeg.  did see if perhaps sd card.

 

any appreciated.

with photoshop cs5 (i think that's said) you no longer have access latest updates camera raw.

 

photoshop cs5 can take camera raw 6.7 (latest version 7.1, goes photoshop cs6 only). 

 

you'll either need upgrade photoshop cs6 or download free dng converter , go through step of converting t4i images dng before opening them in camera raw 6.7.

 

you can see versions of camera raw support cameras here:

 

http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

 

 

and can see versions of camera raw go versions of photoshop here:

 

http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

 

 

-noel

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