Deleted AAM, how do I reinstall it?

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i signed creative cloud morning , followed of instructions how download , install apps. first photoshop. prompted download , install adobe application manager, did. within aam, tried download photoshop. failed, error (-60), said corrupt. tried after effects. downloaded , installed fine. tried photoshop again. failed, same message.

 

i read in forum had success downloading trial version of photoshop , entering creative cloud credentials. tried that: prompted download , install adobe download assistant, did. downloaded photoshop successful failed on extraction, said corrupt. gives??

 

i tried restarting machine , doing download through aam again. @ point noticed there somehow 2 instances of aam in applications folder, in different places. confused, decided delete them both , re-install.

 

but now, can't figure out how reinstall aam. on https://creative.adobe.com/apps , clicked "download" link under photoshop, literally nothing happens.

 

i frustrated , disgusted. brand new computer, has no previous history adobe, don't understand problem is.

 

i guess specific questions asking are:

  • how reinstall aam?
  • what do if photoshop (or other app) download/installation fails again?

 

thanks,

 

-z

hi z,

 

sorry hear difficulties. uninstall both photoshop , after effects. typically when cs6 products included part of creative cloud uninstalled adobe application manager uninstalled also.

 

after uninstall these both use adobe cleaner tool ensure removed.

 

http://www.adobe.com/support/contact/cscleanertool.html

 

for corrupted download of photoshop, if have option to, try downloading trial on different computer , copy installation files on new computer having issue reinstall. if works point new computer

 

-dave



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